Support

For the support on deployment and use of our software solutions, please contact one of our AET Certified Solution Partners or contact AET Europe directly if your organisation has a valid AET support contract. AET provides only 3rd line support on working days at working hours (09.00-17.00 CET).

Every time an error or bug is detected this can be reported to the AET Support Team at support@aeteurope.com upon which an incident number will be assigned through AET’s Incident Management System. Please download the Technical Support Request Form, print and send it to your AET Partner or AET directly.

Contact 3rd line support: +31 26 365 35 43 (note: Only for AET Certified Solution Partners or organisations with a valid, direct AET support contract)