AET is looking for an enthusiastic and motivated Customer Experience / Support Engineers who wants to join our company.
As our new Customer Experience / Support Engineer you will be part of the beating heart of our organization. You will be responsible for research, diagnose, troubleshoot, and resolve customer issues in an accurate and timely manner. You will be working on 2nd and 3rd level lines of support for complex and highly technology-specific issues related with our products and follow standard procedures to escalate unresolved issues to appropriate internal departments.
The Customer Experience / Support Engineer has the following qualifications and experience:
We would be happy if you have:
Since we are an international company we are looking for a candidate who can communicate fluently in English (both in speaking and writing) and Portuguese (both in speaking and writing).
In the context of the integrity and reliability of our staff, we may conduct a security screening during the application process. Therefore, we are looking for candidates with a nationality from a country belonging to the EUROPEAN UNION.
If you are interested in this opportunity and feel that you have the relevant skills, qualifications and experience, please send your resume and letter in English to email@example.com.
We can understand you want to know more about the job. Do not hesitate to give us a call on +351 22 495 0519. Ask for Miguel Martins.