Windows 10 second large update, dubbed the Anniversary Update, is here. This is a huge update that touches every corner of the operating system. Currently, there are reports that SafeSign Identity Client (IC) is not functioning properly in conjunction with the anniversary update of Windows 10.

Precautionary measures during update process

During the Windows 10 Anniversary update you may need to de-install SafeSign 3.0.112 or 3.0.113 when a message pops up. You need to keep your personal files and apps to manage your Windows settings. If you get the following message ‘What needs your attention’ you will need to de-install SafeSign before finishing the update. During the update process you can perform this uninstall manually. When the Anniversary update is completed you need to reboot your PC before you can install SafeSign. When SafeSign Identity Client 3.0.112+ is installed back on your PC, it works excellent with the latest version of Windows 10 (1607 Build 14.393.10).

Screenshot Anniversary update Windows 10

Check with our SafeSign supplier

Our advice is to check with your supplier when the latest version of SafeSign IC becomes available. Contact your SafeSign supplier further advice and assistance on updating SafeSign IC to the latest version of 3.0.112. Your SafeSign supplier may have a specific support process in place. We apologize for any inconvenience.

Note: In case you are unable to resolve this issue with your supplier, please inform us directly via: windows10@aeteurope.com with subject: Windows 10 Anniversary update Issue. Please describe the type of (smart) card or token you are using, your supplier as well as your SafeSign IC version and type of Operating System.

Update 9th of May 2017: Upgrade Windows 10 version 1511 to 1607
Reported issues of SafeSign IC 3.0.112 know from the Support team of AET. Advice is to skip the 1607 version and upgrade directly to version 1703.

Download produto aviso em pPortugus: SafeSign IC 3.0.112+ funciona com a atualiza de aniversario do Windows 10 >